AI is already changing how work is done, how decisions are made and how people experience the workplace.
Existing HR policies which do not address AI-assisted work or explain what information may be entered into public AI platforms.
Banning AI does not eliminate shadow risks where employees use AI secretly, without the necessary guidance or safeguards, leading to compliance violations and security risks.
HR must manage GITs (grievances invented by technology) which are highly detailed and legalistic, exaggerate minor issues and require investigation to identify the real issue.
The risk to the employer is heightened when management uses AI to evaluate and respond to such grievances, abdicating decision-making responsibility and fairness.
Significant productivity gains must be balanced against workforce anxiety about job loss, productivity pressures and surveillance which impacts employee wellbeing and workplace culture.